Dr. B. R. Ambedkar Govt. Polytechnic, Port Blair is the first Polytechnic and probably the second technical institute in the country after I.I.T. CHENNAI to have been accredited with ISO-9002 Certification on 18th May 1999 from Bureau Veritas Quality International, channai.

        With the growing technological advancement and invasion of more and more Multi Nationals in India, majorities of the technical institute are found wanting in terms of providing skill man power as per the industrial demand.

        Dr. B. R. Ambedkar Govt. Polytechnic, being the only premium technical institute in these Islands found that from the 1995 or so, its product are finding employment problem in the Islands in the absence of any major industrial base. keeping in view the above factors, the institute had no option but go for quality improvement in delivery system so the product's (students) can compete at the national level. On 13th June ,2003 the exiting ISO system was upgraded to the New Quality Standard ISO 9001-2000.
       The system has the in-built quality improvement and assurance program that are carried out for periodically for its effectiveness.

ILLUSTRATION

	The students when admitted are treated as a customer and care is taken to ensure their satisfaction.
	All the activities from student admission to hostel admission are time bound all the facilities are provided to the customers as per procedure.
	Academic calendar cultural activities, internal/external exam schedule and all the activities are displayed and notified.

INHERENT QUALITY IMPROVEMENT TECHNIQUE

Monthly faculty review meeting.

	Meeting are held with class representative twice a semester to  verify the effectiveness of the service provided.
	Preparation of lesson plan as per curriculum an time table.
	Submission of monthly attendance of the students to check punctuality.
	Compilation of internal theory and practical test result to monitor Student's performance.
	Surprise video coverage of faculty members.
	Feedback from students are obtained once in a semester.
	Time bound training to staff.

MANAGEMENT REVIEW MEETING

      The M.R reviews the quality  system status with top management.

Corrective action are taken to eliminate the actual process of non conformities and preventive action are initiated to eliminate the causes identify in the student's , education process and system.

All these activities are documented and time bound ensuring the system is quality assured.

All the quality improvement techniques are interdependent on each other and software created which has the following data.

	Student's monthly attendance , monthly subjectswise/class wise/semesterwise .
	Students performance subjectswise/class wise/semesterwise .
	Letter to parent's for defaulting student's.
	Board Result.

Base on this information the software help the institute to analyze the student's result at the end of semester  after every board result.

MAIN CLAUSES OF ISO 9001:2000 STANDARD

Quality Management system

                            An organization needs to ensure that it has established what its process are , how they interact with each other, what resources. When the above has been established then a system for the control of documentation has to be established together with the Quality Manual and controls for looking after records.

Management Responsibility

                             The management at the highest level in the organization will need to be conversant with this important section of the standard. Its their responsibility to set policies , objectives and review the system as well as communicating the effectiveness of the systems with in the organization.

Resource Management

                             More emphasis has been placed on the resources the organizations needs to ensure that the Customer receives what has been agreed. It covers not only people but also physical resources , such as Equipment premises and any support services required.

Product Realization

                            This section covers the process that are needed to provide the product/service. This process cover activities such as taking the instruction from the customer , the design and development of product , the purchasing of material and services and the delivery of the products and services.

Measurement Analysis And Improvement

                             Carrying out the measurement of the products, customers satisfaction the , the management system and ensuring continual improvement of the system are vital to the management of the systems.

The New ISO 9001:2000 Standard Works on eight Quality Management Principle

	Customer focus
	Leadership
	Involvement of people
	Process Approach
	System Approach
	Continual Improvement
	Factual Approach to decision making
	Mutually beneficial suppliers relationship.

NATIONAL BOARD OF ACCREDITATION


     Two diploma courses COMPUTER ENGINEERING & ELECTRONICS ENGINEERING was awarded NBA by AICTE with effect from 12th sept.,2003 for 5 years. Civil , Electrical , and Mechanical Engineering diploma courses were awarded NBA from AICTE with effect from 2004 for five years.